Hi Henry, judging from your comments on our posts over the years I believe your criticisms will be nothing other than constructive, so thank you.

Let me just make it clear that I was referring to the aesthetics and usability of Google services which are independent of the philosophies and mode of operations that Google follows. Such statements remain in that context whether the company is PayPal, Facebook, etc.

Mind you, we have people on the other end of the spectrum who consider the same mentioned companies to be way up there. But it’s not my place to judge their place; the quality of their services is my area of interest.

While I think you are a highly intelligent person and a great writer of otherwise highly objective (as they should be) technical articles, I think you need to be aware of the fact that a lot of people consider Google to be ranked right down there with Facebook and PayPal; and are somewhat put off by a statement such as the above, which can only be regarded, by any measure, as personal opinion and not a statement of objective, technical fact.

Please consider this as constructive criticism only–as a matter of fact, it’s only my opinion.
Keep up your usual outstanding work.

Best regards…